About Us

About T.I.E. Industrial&Robots.com

For over31yearsTIEhas been delivering machine uptime to our customers with the world’s largest inventory of high quality, new, refurbished, tested, and certified parts at up to70% discount off newOEMmanufactured parts price in return for a repairable exchange or a refurbished part or robot.

What sets us apart? Speed, Availability, Quality and Big Savings!

  • Our People – Fast and friendly service from our dedicated customer support staff! We are dedicated to speed of response in most cases achieving same day shipping to get your machine back up and running fast!
  • Our Repair and Test Capability – Highly trained and experienced electronic and motor repair staff. All parts are tested under load in order to simulate real operating environments and loads.
  • Our Inventory Availability – We carry more than100,000different parts and most are available for same day shipping. We stock a wide range of servo motors and drives, spindle motors and drives, controls, monitors, power supplies,PCB’s, I/O, teach pendants, robot wrists, other electronic and mechanical robot parts and accessories, and more. Our inventory covers more than35years ofFANUCinstalled base from the oldest System5and Getty’sDCServos to the newestFANUCi Series controls and servos… And everything in between!
  • Core Exchange Program Saves you up to50% – Exchange credit is offered on most parts. Add that to the initial refurbished part discount and you can achieve up to50% discount offOEMlist price.
  • 质量/保修,我们回到我们的高质量的工人ship with a1‑year in-service warranty for all new and refurbished parts!

Our Capabilities

As a fully integrated electronic automation repair center, we service more than275+ brands includingABB(Baldor), Allen Bradley, Lincoln, Miller,FANUC, Reliance Electric, Safeline, Siemens, Yaskawa, Mitsubishi, Rexroth-Bosch Group, Ambitech electronic brakes, Indramat, Okuma, Lenze, Emerson and many more.

We are combining this history of excellence with our unparalleled expertise in robot refurbishment and customizing hardware and software to make integration faster, easier and less costly. Finally, our decades of experience in part sales, part repair and field service make Robots.com a complete end-to-end partner. This end-to-end partnership was enhanced by T.I.E, Industrial acquiring Robots.com in2022bringing along their own expertise with over100experts on staff

Our Lifecycle Support Promise

We deliver uptime by supporting our customers before, during and after the sale.

  • Emergency Response
  • Technical Support Hotline
  • Preventative Maintenance
  • System Upgrades
  • Recycling and Reclamation

What Our Customers Are Saying:

TIEis our main supplier for refurbished and new robotics equipment.
We love their flexibility, responsiveness, technical support, workmanship and on time delivery at very competitive prices.
With current very long lead times at most robotics companies,TIEhas most of what we need in stock or can deliver it within pre-covid lead times.
TIEproducts and services are an important part forNCTInc., to deliver our products to our customers on time and at a quality our customers expect from us.”
Norbert C.
President
JNCTInc

Learn More About Our T.I.E. Family

Robots.Com

A leading online source for manufacturers looking for the correct robot for their application.

Ambitech

Providing Maximum Motor Stopping Power for More Than50Years!

FanucWorld

The world’s leading supplier of refurbished cnc and robot parts with over100,000products in stock

TIERepair

As a fully integrated electronic automation repair center, we service more than275+ brands